You are starting

Session 3 - Frequently Asked Questions


Other people with a family member/friend with dementia in-care have asked questions about the changes they may experience and the supports available to them.  In this section the most common questions are listed with answers provided. We hope these are helpful to you.

You may have other questions that are not listed here. The resources listed in the next section may help you find answers to those questions. Or you can take a look at the first questions section listed on the cafe here.


Q: Is there a list of contact names and numbers of people who may be of help to me?
A: See a list of services for helpful books, websites and telephone numbers in the Resources Section of the toolkit.

Q: What do I do if my family member’s doctor won’t talk to me? 
A: Talk with the staff at the care home to see if they can help you connect with your family member’s doctor, or give you additional information.

Q: Is counselling available?
A: Contact your family physician or mental health organization in your community.

Q: I feel isolated. Are there support groups available?
A: Contact your local Alzheimer Society to learn about support and support group options.

Q: Is there someone to help me communicate with my family member through this process?
A: Communication can be difficult at times.  The most important thing is to keep trying. Contact the Alzheimer Society of a care home staff for more help.

Q: What do I do if I have trouble communicating with care home staff about my family member’s needs? 
A: See the Working Together and Advocating for care sections of this toolkit for tips on communicating with staff and advocacy best practices.

Q: Why does my family member have changes in appetite and activity level? 
A: Often people with dementia have a change in appetite for many different reasons. Talk to the facility staff, Alzheimer Society or your family doctor to get more information specific to changes in appetite or activity levels in your family member.

Q: How do I know if I am visiting my family member in the care home too much or too little? 
A: Talk to the care staff about how much you are visiting and what they would suggest. The care staff are responsible for the day-to-day care of your family member. For example, sometimes it takes time for someone to adjust to being in a care home and visiting less at first might be helpful. After that establish a routine that is satisfying to the caregiver and the care receiver.

Q: Who do I contact if I need support for myself? 
A: There may be many sources of personal and professional support available in your circle of family and friends and in your local community. We recommend that you also consider contacting the Alzheimer Society, Health Link or line in your region, or caregiver network to discuss your needs and concerns.

Q: Will my relationship with my family member change now that they are in care?
A: Changes may occur in your relationship with your family member. See the "What are possible changes in roles and relationships?" section of this toolkit for more information.

Q: I feel overwhelmed about downsizing now that my family member is in care. How do I start this process?
A: See the Tips for Downsizing Your Home.

Q: Now that my family member is in care I feel very lonely. What can I do about this?
A: Loneliness is a very normal feeling that many carers have. See the Older Adults and Loneliness fact sheet in the Resources section of this toolkit for tips on how to deal with the loneliness you are experiencing.


Other Sessions in My Tools 4 Care - In Care

  • 1
  • 2
  • 3
  • 4